General
Do you have a Trade Program?
Yes! If you’re a design professional, you can apply for our Design Trade Program here. Once your trade account is set up, you'll receive 20% off and trade orders can be placed directly on our website. Please note that discounts cannot be stacked, and
I’m an interior designer. Can I get an invoice?
We don’t provide invoices at this time. Our Design Trade Program is self-service with orders placed directly on our website. Once you’re signed up with us, discounts for trade professionals are automatically applied at checkout.
Interested in becoming a brand ambassador?
We’re always looking to collaborate with creators who embody the Revival aesthetic. Want to learn more? Click here.
When is the rug I want coming back in stock?
We do our best to replenish fast sellers within 1-3 months but sometimes, it can take longer than that. We also won’t always reorder certain rugs if there isn’t enough demand—if you’re unsure, contact us here with questions.
Do you have a showroom?
Not at this point, though it’s something we’re considering in the future! You can order swatches for many of our Studio Revival rugs or visualize rugs in your space using the "view in my room" tool available on most of our rug product pages.If you ne
Do you fulfill custom orders?
Yes! If you’re a design professional, visit our Design Trade page for more information. We love working with interior decorators, designers, and architects to curate and customize options for your projects. You can also contact us here if you are int
Do you make custom rugs?
Yes! If you’re looking for a rug with custom dimensions, visit our custom rugs page here. Sizes for custom rugs on our website increase in one-foot increments. That said, if you contact us here we can accommodate measurements to the inch within the r
Revival's Quality Guarantee
At Revival, we stand by the quality of our products. We go to great lengths to ensure that each rug is delivered to you promptly and in peak condition. Although we take care and precaution at every stage of the process, we understand that things don’
What steps has Revival taken to reduce environmental impact?
We work with industry-leading weavers who operate under high ethical and ecological standards. Our partners use advanced water management systems that monitor and control their water usage. This includes regular audits and assessments to identify are
What measures does Revival take to ensure fair labor standards and worker welfare?
By operating in-country in India, Morocco, and Turkey, we are able to vet our weaving partners closely and visit them on a monthly basis to ensure their facilities and practices meet our ethical and eco-standards. Our weaving partners adhere to guide