What is the difference between “ready-to-ship”, “made-to-order”, "custom", and “presale”?Updated 10 days ago

Ready-to-ship items are already in our warehouse and will normally ship within 2 business days. One-of-a-kind items typically ship within 10-15 business days. A “Ready to Ship” note is listed underneath the “ADD TO CART” button on the product page.

Made-to-order and custom rugs are woven once you place the order, which means they take a bit longer to get to you. An estimated ship date note is listed underneath the “ADD TO CART” button on the product page. Please note the dates listed are estimates and subject to change.

Presale items are currently in transit to our warehouse. A shipping lead time note is listed underneath the “ADD TO CART” button on the product page. Please note we do our best to estimate their arrival, and the dates listed are estimates and subject to change.

Additionally, if any of the items you order are shipping later, detailed shipping information will be included in the Thank You email you receive. Please refer to the screenshot below.