There’s a problem with my order.Updated 10 days ago

In case of a product defect, please contact us here within 7 days of receipt. While our handmade products are all the better for their imperfections, we’re happy to address all product deficiencies.

Revival's Quality Guarantee

At Revival, we stand by the quality of our products. We go to great lengths to ensure that each rug is delivered to you promptly and in peak condition. Although we take care and precaution at every stage of the process, we understand that things don’t always go as planned. If there are any issues with the quality of your rug, please contact us here. We'd be more than happy to assist you.